New Scam Alert: Automated Phone Call Regarding Your Debit Card

Beware of a new banking scam that's on the rise:

Be suspicious if you receive an automated call with a recording claiming to represent a local bank, indicating your debit card has been frozen and personal information is needed before the card can be used again. This appears to be a variation on a scam known as "phishing," in which swindlers send e-mail claiming to be from a reputable company, hoping consumers will respond with personal financial information. In the latest twist on this scam, fraudsters have been perpetuating these automated calls late at night, perhaps believing that a tired consumer is less vigilant.

The American Bankers Association Education Foundation recommends never giving out your personal financial information in response to an unsolicited phone call, fax, or email, no matter how official it may seem. Your best response is simply no response. If you should receive one of these calls or any other variation of this scam from an individual or entity claiming to represent First Hope Bank, or if you believe you have already become a victim, please call or e-mail us. First Hope Bank is committed to helping you protect your personal financial information.