First Hope FAQs

We at First Hope Bank understand that a website is always under construction. As a result, the information you tend to look for most often will evolve with the site. Therefore, we will update this page periodically with new questions posed by our customers, and the corresponding answers to those questions.

Listed below, you will find some of the questions we are often asked. However, if you still have a question, please send an email to Laine Hissett-Bonard , our Contact Center Leader. She will research your question, notify you of the answer and when appropriate, post the response.

Please understand, however, that First Hope will not post questions that use foul language or are defamatory in nature. Also, for your privacy , we will not post the names of individuals who supply questions.

If you have questions specific to our online banking system, please visit our page of frequently asked Online Banking questions .

What is the bank's routing number?

The routing number of First Hope Bank is 021204597.

What are the hours and locations of your branches?

View our locations page for addresses, phone numbers, business hours, and map locations for all of our branches.

How can I obtain a copy of one of my cancelled checks?

Cancelled check images are available through Online Banking for enrolled users. Please click here to enroll . You may also request a check copy in person at any of our office locations or by telephone at (908) 459-4121 or (973) 729-8333 (press option 0).

What can you tell me about First Hope Bank in general?

First Hope Bank is a community bank, which opened its doors for business on March 4, 1912. It is a privately held institution that has been operated by the Beatty family since its founding. The Bank's mission is to provide financial solutions that help customers achieve their hopes and dreams while enhancing the growth and prosperity of First Hope Bank and our community. If you would like to read about the history of our corporate headquarters , which is a restored Moravian church, please read about the History of Hope. You can learn more by reading our Corporate History .

Does the bank offer Online Banking?

First Hope Bank launched Online Banking in October 2000. Our Online Banking product offers businesses and individuals the ability to check balances, pay bills, order checks, among other services. You can view an online demonstration of the site here. If you have questions about Online Banking, please email our Contact Center .

Does the bank offer eStatements?

eStatements are available to Online Banking customers free of charge. If you are not yet an Online Banking customer, you can click here to enroll. If you have questions about eStatements, please email our Contact Center .

What is your Internet Privacy Policy?

Our privacy policy can be viewed by clicking here.

What products and services do you offer?

First Hope Bank is a full service bank that offers a variety of deposit, loan, and investment products. On the deposit side, we have next-day availability for both our commercial and consumer customers on a variety of accounts meant to meet the needs of everyone from students to senior citizens. Our loan products include loans as diverse as debt consolidation, home equities, and auto loans. In addition to these services, we provide trust and investment* products and services from our professional investment staff as well as mutual funds, annuities and insurance offered through Raymond James Financial Services, Inc.**

Do you accept applications for deposits or loans over the Internet?

Currently, for loan applications we ask that you obtain the application on our website, fill it out, print it, and send in the application either by fax, mail, or dropping the application off at one of our branches. If you have any questions about personal loans, please contact Michelle Miragliotta . For questions about mortgages, please contact Barry Cox . Charles Luszcz can handle your questions about commercial loans.

We do offer deposit applications online. Currently, however, in order to activate certain accounts, we do ask that you come in to sign some documents. If you have any questions, please contact a branch manager listed below:

When are checks available?

Deposits are available on the next business day. However, our business day ends at 6:00 p.m. EST Monday through Friday for transactions performed at the teller line and with your Debit MasterCard®. So, a check deposited after 6:00 p.m. EST on Friday or on Saturday will not be available until the following Tuesday, since it was officially deposited on Monday.

What time does your business day end?

Our business day ends at 6:00 p.m. EST Monday through Friday for transactions performed at the teller line, with your Debit MasterCard®, and through Online Banking and telephone banking. Therefore, any banking transaction you perform before 6:00 p.m. EST will be processed on the same business day.

What do you offer business customers?

For business customers, First Hope offers business checking with a low average balance requirement and next day availability. Additionally, we offer a commercial cash sweep with the ability to sweep excess funds overnight into a money market account. If you are looking for commercial loans, we offer time and term loans both on a secured or unsecured basis. Additional services include a business debit card, credit card services, ACH Direct Deposit and wire transfers.

*Investments are not insured by the FDIC, not deposits or obligation of the institution and are not guaranteed by the institution and are subject to investment risk, including possible loss of principal amount invested.

**Investment products are sold through Raymond James Financial Services, Lance Armstrong , registered representative.