Assistance for Consumers Affected by COVID-19
Always be on the look out for potential scams, especially during times of crisis. Learn how to recognize phishing scams with these tips from:
Scammers are using the Small Business Administration’s (SBA) name to deceive small businesses and individuals during the COVID-19 crisis through phone calls, emails, text messages and letters.
- If you are contacted by someone claiming to be from the SBA, suspect fraud.
- Emails from SBA or other legitimate government agencies will always end in .gov.
- There is no cost to apply for a COVID-19 Economic Injury Disaster Loan and SBA will never ask you to provide a credit card.
- Do not release any private information (social security number, date of birth, etc.) or banking information in response to an unsolicited caller, letter, email, or text.
- If you are in the process of applying for an SBA loan and receive email correspondence, ensure that the referenced application number is consistent with your application number.
- An SBA logo on an email or web page does not guarantee the information is accurate or from the SBA.
- Check for spelling and grammatical errors in an email and be wary of clicking on any links or attachments.
- Trust your instincts! If something seems too good to be true, then it probably is too good to be true.
If you prefer not to come to one of our offices, we have a number of ways for you to connect from the comfort of your home.
- All First Hope Bank ATMs remain fully operational for ATM deposits and withdrawals.
- Please do not hesitate to contact us at (908) 459-4121. Our call center is available to assist you with your banking needs Monday through Friday from 7:00am – 11:00pm and Saturday & Sunday from 9:00am – 5:00pm.
- You can always bank 24/7 using Online Banking and Mobile Banking
- You can also utilize social media to connect with us. Send us a message on Facebook or Twitter.