First Hope's Response to COVID-19

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Committed To Our Communities, Customers & Employees


Throughout the COVID-19 pandemic, First Hope Bank has remained committed to the safety, security and well-being of our communities, customers and employees.

Effective April 5, our lobbies are open to public traffic while still adhering to our COVID-19 safety standards.  While appointments are no longer required, we are still encouraging customers to schedule an appointment when possible so that our team may better serve you.

New Hours of Operation


MONDAY - FRIDAY
Drive Thru Only
8:30 a.m. – 9:00 a.m.

Lobby and Drive Thru
9:00 a.m. – 5:00 p.m.

SATURDAY
Lobby and Drive Thru
9:00 a.m. – 12:00 p.m.



Safety Protocols


From the sanitation of our facilities to cleanliness practices amongst employees, we're working to ensure that First Hope remains a safe environment and follows health standards set by the CDC.  Hand sanitizer is available at all branch locations for both customers and employees, as well as disinfectant solutions to disinfect high traffic areas throughout the day.  Our cleaning services are also doing thorough, daily, deep cleaning.  Additionally, we have installed plexiglass shields, social distancing barriers and markers in all branches.  All branches will continue to require masks for entry.  Customers who have travelled or display symptoms of COVID will be asked to comply with all state-issued quarantine requirements.


Alternate Banking Solutions


Although our lobbies will be open, we still encourage the use of our alternate banking solutions as much as possible in order to limit lobby use.

  • Online Banking – Securely access your accounts 24/7 to check balances, transfer funds, view statements and more.
  • Mobile Banking – Access your accounts using your smart device and make deposits using mobile deposit.
  • Telephone Banking – Access account information and services 24/7.
  • ATMs – Make deposits or withdrawal cash at our on-site ATMs.
  • Branch Drive Thrus – Conduct your banking while still limiting contact.

The health, financial safety and security of our customers, our employees, communities and their families, will always be of the utmost importance to us. Thank you for banking with us and for your continued support.


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